Vision, Mission & Values
Our Vision, Mission and Values are the beacons by which we set our strategic compass and align our everyday priorities. Vision, Mission and Value statements signal our intent and direction, and allow our employees the freedom to put their own mark on the implementation of our corporate strategy, an essential part of enthusiastic execution and good governance.
For information to be an indispensable part of our customers’ decision-making processes.
Our vision reinforces the importance of the “customer” in our strategic and future thinking. It also reinforces the value of knowledge, knowhow, expertise and skill in the use and application of Quinlou services. The emphasis on “indispensable” reflects the belief that we have in what it is we do and moreover underpins a strategy of being more than just a supplier to our customers. For what we do to become an indispensable part of what our customers do will require us to work in continued partnership with our customers with a strong focus on their success. The focus on “decision making processes” further strengthens this partnership approach and puts greater emphasis on the need for us to continue to develop domain expertise in certain markets or industries as well as demonstrating a greater understanding of our customers businesses.
To ensure that our current and future customers understand the benefits, impact and legal requirements for the services we offer.
Our mission puts the focus and emphasis of what we do, how we do it and why we do what we do, firmly on our “customers”. By “ensuring” that our customers “understand”, we are driving for greater certainty in being able to achieve this mission. Implicit in our mission is the fact that once our customers do understand then they will continue to do business with us. Acknowledging “business, environmental and social” demonstrates that we do not take a one size fits all approach and that we acknowledge that there is far reaching impact for what we do with our customers over and above simply satisfying their immediate business needs. Finally our mission reflects the value of what we do as being the use and application of “geographic information” to deliver “powerful” benefits to our customers.
Honesty & Integrity
We value honesty and integrity. We aim to reach the highest standards of ethics and excellence, by being open, honest and transparent in how we conduct ourselves with each other, our customers, our partners and our stakeholders. We will continuously demonstrate and maintain honesty and integrity by being consistently truthful in our words and actions
Collaboration & Teamwork
We value collaboration and teamwork. Collaboration is the basis for bringing together the knowledge, experience and skills of multiple team members to contribute to the development of new products and services that will ensure the success of our customers. Collaboration requires effective team working where team members trust and respect one another in an environment conducive to selfless communication, understanding and support, along with a core willingness to help each other. The importance of collaboration and teamwork also extends to how we engage our customers, partners and stakeholders.
Work Life Balance
We value work life balance. At Quinlou we understand and appreciate that having a job and career that helps balance work and life activities is crucially important to employee engagement, retention and motivation. We recognise the human aspect of our employees and we work with them to keep the balance right for each individual. Ultimately we strive to provide work environment that is fun, enjoyable and challenging and that is in balance with the importance of life outside of work.
Knowledge & Expertise
We value knowledge and expertise. The success of our business is dependent on the knowledge, knowhow, skills and expertise of our employees. It is important that we continuously invest in and support the development of our staff and we are committed to keeping our skills up to date and improving on them as need arises. The importance of recognising knowledge & expertise also extends to our customers, partners and stakeholders.